Many organisations proudly say they are "accessible." They have a policy. They have a statement on their website. They may even have completed equality training or ticked a box saying they provide communication support. But ask many Deaf people about their real experiences, and a very different picture often emerges. Accessibility is not a box to tick. It is not something you do once and forget about. It is about whether a Deaf person can genuinely access information, service

When someone you love is deaf, it’s natural to want to help. You may step in to make phone calls, explain things, or speak on their behalf. Your intentions come from a good place. But sometimes, without meaning to, support can turn into taking over. At Carron PA Support, we often see families who want to “do the right thing” but aren’t always sure what that looks like. The key is simple: support should empower, not replace. Start With Respect Deaf people are experts in th